Got Questions?

We have tried our best to answer your maximum questions in the form of FAQ's but still if you find anything not answered over here then contact us, we will respond immediately.

Can custom packaging be eco-friendly?

Yes, we offer packaging made from recyclable or biodegradable materials, which are better for the environment.

How long does it take to make custom packaging?

It can take anywhere from 6 to 7 business days to make custom packaging, depending on how complicated it is.

What are the common types of custom packaging you offer?

We offer all types of packaging like boxes, bags, envelopes, and tubes that are made to fit different products.

Can I put my logo on custom packaging?
Yes, you can add your brand’s logo, colors, and other designs to make it unique.
What if I want a unique shape?

You can make custom packaging in almost any shape, as long as it’s practical and easy to make.

Do you ship outside the USA?

Yes, our box manufacturing facilities around the world allow us to ship internationally without delays or any shipping fees.

What Payment methods do you accept?

We accept all types of credit and debit cards, PayPal, Wire and Bank transfers.

What file type do you need for printing?

Please send your artwork in .psd, .pdf, or .ai format with a minimum of 300dpi.

Do you have a Design Department?

Yes, we have our design department that works free for your project creation.

Do you provide Templates?

Yes, we provide templates of the boxes for you so that you or your designer can design at your own end.

Do you offer Free Samples?

Yes, if you need any random samples to check the material and printing quality. If you need the samples of your customized box, we do not offer free samples or material kits.

How can I create my design?

All you need send us your artwork and we would provide you a 3D digital Mockup of your box along with a template.

Do you charge extra, based on the number of colors and ink coverage?

Yes, we provide templates of the boxes for you so that you or your designer can design at your own end.

What kind of custom packaging do you offer?

Visit our Home Page to see the full range of what we are offering. Each custom packaging option has a free and easy-to-use online designer that’ll help you create attractive and unforgettable unboxing experiences. Don’t see what you’re looking for? Reach out to us at [email protected].

Do you have a pick-up location?

Yes, we do have a pick-up location but usually we ship the orders to the doorstep. please email us at [email protected] for more details.

Can we reuse custom packaging?

Yes, you can use some custom packaging, like strong boxes or bags repeatedly, which is good for the environment.

Is custom packaging only for big businesses?

No, even small businesses can use custom packaging to make their products stand out and attract customers.

What is digital printing in custom packaging?

Digital printing uses a computer to print directly on the packaging, which is quick and works well for small orders.

Can I choose the texture of my packaging?

Yes, you can pick different textures for your packaging, like smooth, matte, or gloss.

Do you charge for shipping?

No, we do not charge any shipping cost. We deliver your boxes with free delivery to your doorstep.

Can I add security features to my custom packaging?

Yes, you can add features like special seals or locks to make sure your product is safe.

How can I lower the cost of branded and custom boxes?

You can lower the cost by ordering in larger quantities and buying at wholesale rate. Once the initial setup cost is covered, the price per box usually goes down. We offer different prices based on quantity because we want our customers to see how much they can save by ordering more.

Do you offer both primary and secondary packaging?

Primary packaging holds the product (like a bottle), and secondary packaging holds the first packaging (like a box). Yes, we offer both types of packaging.

Do you make childproof packaging?

Yes, we make childproof packaging.

What happens if we get a defective item?

We always try our best to make our customers happy. If you get a defective item, contact your sales representative for help. If the problem is our fault, we will fix it. However, if it's not our fault, you’ll need to handle it.

How can I reorder?

Simply, contact to the same email you contacted last time and place your reorder.

What is the best way to contact you?

Contact us via email any time [email protected]. You can also DM us through Facebook or Instagram, where our team will get back to you within 24 – 48 business hours

What is your MOQ? Do you print small order quantities?

Our MOQ is 100 boxes, yes we can offer less number of boxes for ordering.

Do you print larger order quantities?

Yes, we have the capability to print the orders as per client’s requirements.
(100 – 500,000 – up to any number).

What if my artwork has gradients?

Gradients are handled with care so to get the desired results in printing. Firstly, there are a few initial quick sample sheets are printed to verify so to move towards the bulk run.

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